Terms and Conditions
Terms and Conditions of The Silent Watchers Detective Agency
Welcome to The Silent Watchers Detective Agency. By using our services, you agree to comply with and be bound by the following terms and conditions. These terms govern your access to and use of our services, so please read them carefully. If you do not agree to these terms, please refrain from using our services.
1. Services Provided
The Silent Watchers Detective Agency offers a range of investigative services, including but not limited to:
- Surveillance and investigations for individuals and businesses.
- Background checks and due diligence reports.
- Missing persons investigations.
- Fraud and theft investigations.
2. Client Responsibilities
- Accuracy of Information: You agree to provide truthful, accurate, and complete information during our consultations and throughout the duration of the investigation.
- Cooperation: You agree to cooperate fully with the agency’s investigators and to refrain from interfering with the ongoing investigations.
- Legal Compliance: You must ensure that your use of our services complies with all applicable laws. The agency does not conduct illegal activities, and any request for services that violate the law will not be accepted.
3. Fees and Payment
- Fee Structure: The agency will provide an estimate of fees for services based on the scope and complexity of the investigation. All fees will be discussed and agreed upon in advance.
- Payment Terms: Payment for services will be due as outlined in the agreement, and may require a deposit before services are rendered. Payment methods will be provided at the time of booking.
- Refund Policy: If services are canceled or terminated by the client before completion, refunds may be issued based on the work completed up until that point. Refunds for completed or ongoing services are generally not provided.
4. Confidentiality and Privacy
- The Silent Watchers Detective Agency values the confidentiality and privacy of all client information. We agree to keep all personal and case-related information strictly confidential, except when disclosure is required by law or with your express consent.
- We maintain strict procedures to protect your data, in compliance with applicable privacy laws.
5. Limitation of Liability
- No Guarantee of Results: The agency does not guarantee specific outcomes or results from any investigation. While we strive to provide the most effective service, the nature of investigative work involves variables outside our control.
- Liability Limitations: The Silent Watchers Detective Agency’s liability for any claim arising from the use of our services will be limited to the amount paid by the client for the specific services related to the claim.
6. Termination of Services
- Either party may terminate the services at any time, with notice provided in writing. Upon termination, the client will be responsible for paying for any work completed up to that point.
- The agency reserves the right to terminate services if the client engages in illegal activities, breaches these terms, or fails to cooperate with the agency’s requests.
7. Intellectual Property
- Any materials, reports, and findings generated by The Silent Watchers Detective Agency are the intellectual property of the agency and are provided to the client for personal use only.
- The client agrees not to distribute or share any materials or findings without prior consent from the agency.
8. Changes to Terms
The Silent Watchers Detective Agency reserves the right to update or amend these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services after such changes constitutes acceptance of the updated terms.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which The Silent Watchers Detective Agency operates, without regard to its conflict of law principles.